Page 25 - Demo

%u274d What is the daily rate for short-term stays or rehab?%u274d Is adult day care offered?%u274d Is adult night care offered?%u274d What are the extra charges beyond the daily rate? Individual Apartments%u274d Are different sizes and types of apartments available? %u274d Are apartments for single and double occupancy available? %u274d Do residents have their own lockable door?%u274d Is a 24-hour response system accessible from the apartment? %u274d Are bathrooms private and designed to accommodate wheelchairs and walkers?%u274d Are residents able to bring their own furnishings for their apartments? What may they bring? What is provided? %u274d Do all apartment have a telephone, cable or satellite TV, and internet access? How is billing handled? %u274d Is a kitchen area provided with a refrigerator, sink, and cooking element? %u274d May residents keep food and beverages in their apartment? %u274d May residents smoke in their apartment? In public spaces? Or designated spaces?%u274d May residents paint or decorate their own apartments? %u274d Is laundry available on site? Is there a cost? %u274d Is transportation provided to and from medical appointments, activities, or shopping? Is there a fee? %u274d How is transitioning to additional levels of care handled? Skilled Care%u274d How does the facility use physical and chemical (psychotropic drugs) restraints?%u274d Who will be the resident%u2019s attending physician? Is he or she readily available? %u274d Can residents continue to see their personal doctors in the community?%u274d Is transportation provided to and from medical appointments or activities? Is there a fee? %u274d Are mental health services available and delivered as needed? %u274d Are there any special or care services that are not provided? %u274d Are residents well groomed? %u274d What laundry services are provided? Is there a fee? %u274d What is the facility%u2019s toileting program? %u274d Will the facility meet all of the person%u2019s care needs for therapy and other specialized services? %u274d Is staff trained in preventive and oral hygiene care? Is care provided daily? %u274d Are residents and their family members encouraged to participate in forming the plan of care? %u274d Do residents receive assistance with meals as needed?%u274d Are residents given sufficient fluids? %u274d Are the resident bill of rights posted or available for review?%u274d What kind of rehabilitation services are offered? OT? PT? Speech therapy? %u274d How is end-of-life care handled? Is Hospice welcomed into the building? %u274d What documentation is needed? Physician%u2019s order, medical information, pre-admission screening for behavioral health services, and what else? %u274d Do you provide support in identifying financial need and resources? %u274d For Medicaid, who will conduct the nursing facility level of care determination? Family Involvement%u274d How are families involved? %u274d Does the facility involve the family in creating a comprehensive, individualized care plan if necessary? What about updates? %u274d Are family members allowed to make treatment decisions? Under what circumstances? %u274d Is there an active family council? %u274d What is the visitation policy? %u274d What is the process to bring a loved one home for a weekend or holiday? %u274d How quickly can a family member expect a return call?Resident or Family Group MeetingWhile visiting a facility, we recommend that you ask if you can attend a resident or family group meeting. These groups are usually organized and managed by the residents or the residents%u2019 families to address concerns and improve the quality of care and life for the resident. If you%u2019re able to attend consider asking: %u274d What improvements were made to the quality of life for residents in the last year? %u274d What are the plans for future improvements? %u274d How has the facility responded to recommendations for improvement? %u274d Who does the group report to? %u274d How does membership in the group work? %u274d Who sets the agendas for meetings? %u274d How are decisions made (for example, by voting, consensus, or one person makes them)? Compare the quality of the communities you%u2019re considering. Your local Ombudsman can help you with this or you can start online by visiting www.medicare.gov/nursinghomecompare/search.html.Moving In %u274d What is the process for moving in?%u274d Is there a needs assessment or initial evaluation done to assure the resident receives appropriate care and services? %u274d What happens to the resident%u2019s room during a temporary hospital admission? %u274d Ask for Resident Rights information. Moving Out %u274d Does the facility assist with relocating to an appropriate care setting? %u274d What is the facility%u2019s policy and procedure for evictions?%u274d What happens when a loss occurs? If you run into challenges, the Ombudsman may be able to help you. For more information please call the Michigan Ombudsman toll-free number at 1-866-485-9393. More information can be found on their website at MLTCOP.org. SENIOR HOUSING DIRECTORY | 202625