Page 24 - Demo

CONTINUED Develop Your Housing Checklist%u274d What is the extent of personal services offered (such as hair care, therapy, dressing, or personal hygiene)?%u274d Are outings managed with transportation offered? %u274d Can residents arrange for personal transportation on fairly short notice?Environment and Safety %u274d Is the entrance to the facility safe? %u274d Is the entrance monitored or have a key system?%u274d Are the entry and parking area well lit? %u274d Can residents have a vehicle? If so, is there a cost? Is parking assigned?%u274d How is the exterior appearance of the facility or community? %u274d How is the interior appearance; is it clean or cluttered? %u274d How quickly are repairs addressed both in rooms and common areas?%u274d Is the interior homelike?%u274d Is the floor plan easy to understand? %u274d Is the facility a comfortable temperature with good air circulation? %u274d Is there an odor? %u274d Does the facility have adequate space for mobility with walkers and wheelchairs? %u274d Is the flooring appropriate for easy of walking?%u274d Are there hallway railings to aid in walking? Are hallways free of clutter? %u274d Are there working smoke detectors, emergency fire sprinkler system, and monthly fire drills? %u274d Does the facility have a security system/alarms or cameras?%u274d Does staff know what to do in the case of an emergency or fire? (Ask staff)%u274d Is there an emergency call system? %u274d How are medical emergencies handled?%u274d Are shelves and cupboards easy to reach?%u274d Does the facility have natural and artificial lighting? %u274d Does the community provide housekeeping services in personal living spaces? Is there a cost?%u274d Who does resident assessments and how often are residents evaluated for level of care? %u274d What are the levels of care? Can they stay at the facility even if care needs increase? Staffing and Training %u274d Were you welcomed when entering?%u274d Do staff appear pleasant, attentive to residents, and respectful? %u274d Do staff address residents by name? %u274d Are staff well groomed?%u274d Do staff interact in a professional manner? %u274d Which staff people provide direct care? (Talk to some care staff.) %u274d What is the ratio of direct care staff to residents?%u274d Does the facility bring in help from home health care agencies?%u274d What initial and ongoing training is provided for staff?%u274d How frequently are staff evaluations conducted?%u274d Who supervises direct care staff?%u274d If an RN is on staff, what are the hours, roles, and responsibilities?%u274d Are there costs associated with medication management? Self-administration, storage, or administered by staff? %u274d Who provides additional services when needed?%u274d Are staff trained in preventive oral hygiene care?%u274d Are staff trained in elder abuse prevention and recognition?%u274d Are staff trained in care for the person with dementia?%u274d Is there a policy for reporting suspected abuse? %u274d How long does the average person work for the facility?%u274d What is being done to retain staff? Infection Control%u274d How are individuals quarantined with infectious disease? %u274d How does staff interact with them? %u274d What about food and medications? %u274d How are family visits managed? %u274d What about electronic visits? %u274d What about ancillary service providers? %u274d How is a hospital transfer or returning resident handled?%u274d What daily disease transmission prevention procedures are in place? %u274d Are any vaccines offered on site? %u274d How is staff trained?%u274d What measures must staff take to ensure the safety of residents? %u274d What procedures should residents be aware of? %u274d How are the balance of residents impacted by an infectious disease? %u274d How does a positive case impact capacity at the facility? %u274d Are there any current cases? Services and Fees %u274d Ask for a copy of all forms requiring signatures so you can review them.%u274d Is there a resident agreement that you can review prior to move in? %u274d Is there a written plan of care for each resident? How frequently is it reviewed and updated? %u274d Is there a process for addressing resident needs? Who is part of the assessment?%u274d Is there a security deposit? %u274d Is there an application fee? Is the fee refundable? %u274d What is included in the basic fee? %u274d Do fees change when level of care changes? Is that posted? %u274d How often are rates increased? Ask for a five-year history. %u274d Review services provided and fees for each individual service.%u274d What will happen if medical needs increase beyond the level of care the facility provides? %u274d What will happen when the resident%u2019s funds run out? %u274d Is financial assistance (Medicare, Medicaid) available? %u274d Does facility accept VA Aid & Attendance?%u274d How are residents involved in planning for their discharge? %u274d How much notice is given to the resident regarding eviction or termination of services? %u274d Under what circumstances can the resident terminate the lease or contract? %u274d What about short-term stays?%u274d Is there a daily rate for respite? %u274d Is there a pre-determined length of stay? SENIOR HOUSING DIRECTORY | 202624